General Questions
How does OnlineEstimate work?
How Can I effectively use OnlineEstimate?
I don't have Web site. What can I do?
I am not receiving the e-mail with an estimate?
Is my OnlineEstimate shared with any other company?
Is my estimate stored anywhere? Can I retrieve it?
How do I add link OnlineEstimate Form to my web site?
I lost touch with my web master. Can you help me?
Can you design a web site for my company?

Billing Information
Is there a contract?
What is my cost for using OnlineEstimate Form?
What is the cost of custom-built forms/application?
Can DanubeNet customize OnlineEstimate form for me?
Why is Pay-Pal charging my credit card?
 
 
How does OnlineEstimate work?

Your potential clients click the link to your Estimate Form either from your web site or e-mail that you send them. After they enter the form, they fill out their contact information, basic moving information, and quantities for each item that they want moved. Once the form is submitted you will receive the e-mail with the information. If your clients decide to include their e-mail address they will also receive the same e-mail.
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How Can I effectively use OnlineEstimate?
OnlineEstimate could be used in two ways. One way is to add a link on your web site. Your clients will be able to reach OnlineEstimate Form directly from your web site. The other way is with your e-mail. E-mail the link to your potential client.
Once you receive the form you will probably have 80-90% of information required to successfully quote a price for the move.
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I don't have Web site. What can I do?
No problem. If you don't have a web site you can use your e-mail account to send a link to your potential client. For example, your client would call you and ask about the quote. You can offer them your OnlineEstimate Form, ask for their e-mail address and e-mail them the link. The link will be provided to you once you join.
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I am not receiving the e-mail with an estimate?
Some ISP's (Internet Service Providers) like AOL (America Online), or Earthlink, or if you have a spam protector may filter the e-mail and prevent you from getting it. Let you e-mail program to allow delivery of e-mails from www.myeform.com (myeform.com is a sister web site owned by DanubeNet).
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Is my OnlineEstimate shared with any other company?
ABSOLUTELLY NOT. Under no circumstances shall we collect and share your information with any other entity, private or public. Your estimate is sent only to you and your client if they include their e-mail address. Please review our privacy policy.
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Is my estimate stored anywhere? Can I retrieve it?
OnlineEstimate is not stored and the only way to keep the track of your estimates is through your e-mail software (Microsoft Outlook, Yahoo, etc.).
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How do I add link OnlineEstimate Form to my web site?
Contact your web master (person that developed your web site) and let them know that you want to add a link. You will need to modify your HTML code.
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I lost touch with my web master. Can you help me?
Certainly.Let us know and we can modify your web site for you. Our hourly rate is $75/hour, and final price would depend on the size of your web site. In general, median price for web site modification is between $200-$400 one time fee.
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Can you design a web site for my company?
Yes. We also design custom web sites for our clients. We offer full service for web sites: domain name registration, web design, web hosting and web site maintenance. Take a look at our Mover Web Site Design Packages.
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Billing/Pricing Questions

Is there a contract?
There is no contract. OnlineEstimate is on a subscription basis (month to month) and could be cancelled at any time. Should you decide to cancel subscription it will expire at the end of your billing cycle.
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What is my cost for using OnlineEstimate Form?
Your only charge for unlimited form use is a monthly fee of $24.95 for a single form (residential or office), or $39.95 for two forms (both residential and office). All of the forms hosted by DanubeNet are subject to monthly subscription fee.
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What is the cost of custom-built forms/application?
DanubeNet can build custom applications. Cost of custom-built applications depends on complexity, custom features, and required development time. Please contact sales@danubenet.com for further inquiry.
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Can DanubeNet customize OnlineEstimate form for me?
Sure. We can create custom form for you. Customization would be part of our custom-built service. Your new form is considered a modified version of the OnlineEstimate Form and is offered on a subscription base, with addition of one time setup fee. Please contact sales@danubenet.com with any question.
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Why is Pay-Pal charging my credit card?
We use Pay-Pal subscription service for credit card processing. We think that Pay-Pal offers great credit card protection for both parties, and it's very simple to use.
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